Engagement Standards
We support Diversity, Equity, and Inclusion (DEI) and adhere to the following principles:
Our virtual assistants (VAs) are independent contractors treated with the same respect as full-time employees, ensuring exceptional service. You’ll have a dedicated placement consultant, accounting representative, and account manager to provide seamless communication and support. We offer full-time roles to maintain high-quality service. Part-time roles are not available. Be prepared with the necessary tools (VOIP, VPN, Remote Desktop) for effective remote work management. Your account manager will help ensure compliance with our Service Level Agreement (SLA). VAs receive 7 days of paid time off annually after 90 days of service. Your account manager will ensure it’s used professionally. We prioritize building long-term partnerships over project-based engagements.